FAQs

Tickets & Wristbands

Entry to the McDonald’s Thursday Night Kick-Off Concert Powered by MyrtleBeach.com is included in all 4-Day GA,  VIP, and Super VIP ticket purchases.

 

We do not offer single day tickets at this time. Sign up for e-news so you never miss an announcement!

All tickets are non-refundable. CCMF and Etix are not permitting ticket transfers or resales at this time. If you choose to give your tickets to someone else, you are responsible for giving the wristband(s) to the new recipient. We cannot make name or shipping changes to your order. Wristbands will be shipped in May of 2024.

CCMF and Etix can not authenticate or verify tickets purchased through any third party ticketing platform (StubHub, VividSeats, SeatGeek, Ticketmaster, etc.).

No. Wristbands are non-transferable and non-exchangeable once applied.

Wristbands MUST be worn securely on the wrist and cannot be slipped on and off. Do NOT remove between days, stretch, or tamper with your wristband in any way or you will not be allowed entry.

Yes, subject to availability! Please email info@ccmf.com to inquire about upgrading your ticket(s).

Kids 10 and under are free when accompanied by a parent or guardian with a wristband.

All children 11 and older must have a wristband to enter the festival site and be accompanied by an adult with a wristband.

All tickets are non-refundable. However, we have recently launched a new ticket exchange with our partners at eTix and Lyte which may offer you an opportunity to sell your ticket back so that another fan can attend.

For details and availability, please click here.

CCMF and Etix can not authenticate or verify tickets purchased through any other third party ticketing platform (StubHub, VividSeats, SeatGeek, Ticketmaster, etc.).

To log into your Etix account and view your current payment status, please follow the steps below.

  1. Visit Etix linked HERE
  2. Select ‘Having Trouble Logging In’
  3. Enter the email address associated with your order under “First Time Logging in”
  4. You will receive an email with a temporary password.
  5. Once you are logged in, select “Choose Account” at the top right of the page.”

We’ve been working around the clock with our ticketing partner to create a safe place to buy and sell tickets. We are thrilled to finally announce it is ready to be put to good use. Please help us spread the word so everyone knows this is the way to buy/sell safely.

The CCMF Ticket Exchange is a ticket exchange platform built in partnership with our ticketing partner. This is a safe place to buy and sell tickets to avoid being scammed. This will help more of y’all get the chance to party with us in June!

How to Return/Sell Your Tickets:

  • Import your order, enter the email address used to purchase your original ticket order, and pick the tickets you’d like to return.
  • Get an offer, your offer will be market-priced, based on demand.
  • Get paid, you will be paid one business day after the event to the payment account you select.

For more information, please visit The Official CCMF Ticket Exchange site.

If you choose to give your tickets to someone else, you are responsible for giving the wristband(s) to the new recipient. We cannot make name or shipping changes to your order. Wristbands will be shipped in May of 2024.

CCMF and Etix can not authenticate or verify tickets purchased through any other third party ticketing platform (StubHub, VividSeats, SeatGeek, Ticketmaster, etc.).

To log into your Eitx account and update your shipping address, please follow the instructions below:

  1. Visit Etix linked HERE
  2. Enter your username and password. Your username is the email address you used to purchase your tickets. (If you have not logged in before, please select “Having Trouble Logging In?” and follow the “First Time Logging In?” prompts)
  3. Once you are logged in, select the “Account” dropdown at the top right of the page.
  4. Select “Mailing Address & Phone Number”
  5. Scroll down and enter your new shipping address under Account Information
  6. Select the “Save” button

Please email us at info@ccmf.com if you have any questions.

If you purchased your tickets through the Official CCMF Ticketing Site (Etix) or the Official Ticket Exchange (powered by Lyte):

All tickets purchased through the Official CCMF Ticket Platforms (Etix and Lyte) before May 1, 2024, will be shipped directly to you. If you purchased after the shipping cutoff date, you must pick up your wristbands at will call.

If you purchased your tickets through any other means or platforms:

You must have the original Etix order number to pick up your wristbands. CCMF and Etix can not authenticate or verify tickets purchased through any third-party ticketing platforms (StubHub, VividSeats, SeatGeek, Ticketmaster, etc.) or marketplaces (Facebook, Craigslist, etc.).

Entry to the McDonald’s Thursday Night Kick-Off Concert Powered by MyrtleBeach.com is included in all 4-Day GAVIP, and Super VIP ticket purchases.

IMPORTANT: WAIT UNTIL THE DAY OF THE EVENT TO PUT IT ON!

STEP 1: Grab your registered wristband. Place it on your RIGHT wrist. DO NOT tighten yet.

STEP 2: Place only two fingers between the band and your wrist. Ask your event buddy to help you tighten the wristband to a comfortable position.

STEP 3: Your event buddy will grip the tail while holding the plastic body. Slowly pull the cloth through the wristband’s lock to tighten, ensuring that it is securely fastened. It is a one-way locking mechanism.

And that’s it, you are all set! DO NOT cut the tail of the wristband or tamper with it. DO NOT remove it. Keep your wristband on at all times throughout the duration of the event.

Carolina Country Music Fest offers festival goers a number of different options for how they pay for things while they’re at the fest, including your wristbands! Don’t worry about bringing your cash or wallet with you to the festival’s site, your CCMF Band can act as your credit card for the whole event and every purchase will be a quick scan of the wrist. However, vendors will accept cash and credit card if you’d like.

All you need to do is visit our online registration website or install the “CCMF” mobile application to activate your CCMF Band and connect it to your credit card before you arrive onsite. Look for more details 3-4 weeks from the event date.

Once your credit card is connected to your CCMF Band, you can simply scan in with any vendors located throughout the site and your purchase will automatically be charged to your credit card. You can use your wristband to purchase food, drinks and CCMF merchandise.

You can use your wristband to pay for all your onsite expenses. You can also pay by credit card or cash.
Our cashless payment technology offers many benefits including:

  • Faster transaction times
  • Reduced wait time
  • Super convenient; no need to carry wallets and fumble through change/tokens
  • Safe and secure; no need to worry about getting your wallet lost or stolen
  • Overall, an enhanced guest experience!

For current ticketing pricing and availability, click here.

Please direct all questions pertaining to your ticket purchase to our team at info@ccmf.com. If you’re contacting us about an existing purchase, please include the order number and the email you used to purchase to expedite resolving your issue.

All tickets are non-refundable. CCMF and Etix are not permitting ticket transfers or resales at this time. If you choose to give your tickets to someone else, you are responsible for giving the wristband(s) to the new recipient. We cannot make name or shipping changes to your order. Wristbands will be shipped in May of 2024.

CCMF and Etix can not authenticate or verify tickets purchased through any third party ticketing platform (StubHub, VividSeats, SeatGeek, Ticketmaster, etc.).

No, local discounts are for the Thursday Night Kick Off Concert only. No discount is available to locals for any other ticket type.

Local discounts are available for the Thursday Night Kick-Off Concert, while availability lasts.

CCMF offers payment plan options, subject to ticket availability. For more information, CLICK HERE.

Goodness, yes. Cut it off. You can replace your wristband at Will Call for a $10 fee, subject to verification. Please bring your ID and the broken wristband with you to Will Call to obtain your replacement.

Please note: lost wristbands cannot be replaced.

In order to exchange your ticket for a wristband at the will-call box office, you will need a valid ID that matches the name on the order and the Etix order number or confirmation email. If you are not the original purchaser, you must provide a copy or photo of the original purchaser’s ID and order number or order confirmation for wristband pickup. No exceptions.

Please email info@ccmf.com with the following information:

  • Wristband Number
  • Verification Code
  • First & Last Name
  • Email
  • Browser

If you purchased your ticket after the shipping cut-off date, you will receive a PDF ticket via email. Tickets can be exchanged for wristbands at CCMF’s Will Call the week of the event.

Will Call is located at 904 Chester Street, Myrtle Beach, SC 29577 (inside Ground Zero).

Wristbands will begin shipping in waves approximately 3-4 weeks before the event. You will receive an email with your tracking information once your order has shipped!

Please email us at info@ccmf.com if you do not receive your wristbands 7 days before the festival. If your wristbands do not arrive by mail as expected, you can pick up replacements at Will Call.

Tickets to CCMF are currently sold out, however, we have recently launched a new ticket exchange with our partners at eTix and Lyte which may still have tickets available.

For details and availability, please click here.

All food, beer, and merchandise vendors on-site will accept purchases through your CCMF wristband. You can also pay by credit card or cash.

McDonald’s® Thursday Night Kick-Off Concert Powered by MyrtleBeach.com

Entry to the McDonald’s Thursday Night Kick-Off Concert Powered by MyrtleBeach.com is included in all 4-Day GA,  VIP, and Super VIP ticket purchases.

 

Entry to the McDonald’s Thursday Night Kick-Off Concert Powered by MyrtleBeach.com is included in all 4-Day GAVIP, and Super VIP ticket purchases.

The gates for the McDonald’s® Thursday Night Kick-Off Concert Powered by MyrtleBeach.com will open at 3 pm. The concert will be held on the Coors Light Main Stage.

What You Can Bring

No, please leave your pets at home. Only Service Animals will be allowed on the festival grounds.

CCMF definitely encourages you to take pictures with your friends and family at the event and share the great time you’re having! However, because of our contracts with the performers, professional recording equipment (photography, video, and/or sound) will not be allowed on premise without proper media credentials.

If you have any questions regarding your equipment, please contact us at info@ccmf.com.

Kids 10 and under are free when accompanied by a parent or guardian with a wristband.

All children 11 and older must have a wristband to enter the festival site and be accompanied by an adult with a wristband.

WHAT YOU CAN BRING

  • Cell phones
  • Sunscreen (Non-aerosol ONLY)
  • Blankets / Beach Towels
  • Bags that are clear plastic, vinyl, or PVC and do not exceed 12” x 6” x 12”
  • Approved Bags (see Bag Policy)
  • Fest Flags (without metal or wooden poles)
  • Chapstick / Lip Balm
  • Digital Cameras (Non-professional. A removeable lens is considered a professional camera)
  • Disposable cameras
  • Ear Plugs
  • Eye Drops / Contact Lens Solution
  • Gum / Mints
  • Single-use minis (a.k.a. cig-a-likes) (no liquid refills)
  • Mid-sized e-cigs and vape pens (no liquid refills)
  • Hand Sanitizer
  • Reusable Water Bottles (empty)
  • Strollers (for infants and toddlers ONLY)

LEAVE IN YOUR CAR OR AT HOME

  • Gimbals / Selfie Sticks Tripods
  • Air horns
  • Balloons / Balls / Inflatable Balls / Frisbees
  • Bicycles
  • Caution Tape / Rope
  • Chains / chain wallets
  • Coolers
  • Aerosol containers, including sunscreen and personal beauty products.
  • Drones, Remote Control Vehicles or Toys
  • Illegal Drugs & Drug Paraphernalia
  • Outside Food, Alcohol, or Drinks
  • Fighting / Taunting / Threatening Remarks or Gestures
  • Flashlights
  • Glass Containers
  • Hula Hoops
  • Laser Pointers
  • LED Products / Glow Sticks
  • Massagers
  • Musical Instruments
  • Over Intoxication / Signs of Impairment Related to Excessive Alcohol Consumption
  • Personal Vehicles – Bicycles, scooters, electric scooters, skateboards, hoverboards, segways, golf carts, self-balanced wheels, horses, etc. Personal mobility devices for ADA guests ONLY
  • Professional Cameras (Defined as having a detachable lens)
  • Promotional Items / Unauthorized Solicitations / Vendors (Including flyers, samples, giveaways)
  • Sitting / Standing / Loitering in Designated Fire Lanes and Pedestrian Pathways
  • Sleeping Bags
  • Sling Shots
  • Stuffed Animals
  • Tents / Tarps
  • Totems
  • Toy Guns / Water Guns
  • Umbrellas
  • Vape AVPs / Mods / Liquid Refills
  • Video Cameras
  • Wagons / Wheeled Carts
  • Walkie Talkies
  • Weapons (Guns, ammo, knives, tasers, pepper spray, etc.  This prohibition applies to those holding concealed carry permits and off-duty law enforcement.)
  • Any items deemed inappropriate by Fest Security
  • Personal Chairs
  • Hydration Packs / Backpacks
  • Wagons

*ALLOWED/PROHIBITED ITEMS ARE SUBJECT TO CHANGE
Carolina Country Music Fest and private security personnel at the entrances reserve the right to make the final determination on allowed and non-­allowed items.

Carolina Country Music Fest has a clear bag policy to provide everyone with a safer festival experience and to decrease the time it takes to get into the show. Details about our clear bag policy and what is permitted can be reviewed on the official Festival Rules & Policies page.

CCMF will be following SC state guidelines at the time of the event. At this time SC does not have a mask mandate.

Photos

CCMF definitely encourages you to take pictures with your friends and family at the event and share the great time you’re having! However, because of our contracts with the performers, professional recording equipment (photography, video, and/or sound) will not be allowed on premise without proper media credentials.

If you have any questions regarding your equipment, please contact us at info@ccmf.com.

Meet and Greet photos taken by CCMF will be posted approximately 7-10 days after the festival at this link: https://carolinacountrymusicfest.com/galleries/photos/

Please Note: Sometimes the artist’s manager wants to take their own photos and the photos would then be available on that artist’s website. Before you came to the Meet and Greet, you should have received instructions on where to find your images.

Volunteering

There will be a window of opportunity for volunteers to cancel and receive a refund of their deposit. Additional information and cutoff dates are provided on our volunteer information page.

We appreciate the offer, but unfortunately, we can only accept volunteers who can commit to working at least 16 hours (two 8-hour shifts).

Everything’s better with your BFF! Volunteers are able to select their shift preferences in the order in which deposits are received. In order to receive the same (or similar) shift selections as your BFF, we suggest you both pay your deposits on the same day. We cannot guarantee what shift assignments will be available to share with your friends, so sign up early because we want you and your BFF to have fun!

There are no guarantees of volunteer shifts. If you have special skills that would make you a better fit for a certain position, please note that on the application. Shift selection is released to volunteers in a first come, first serve basis, in the order in which BOTH the volunteer application and deposit is submitted. We appreciate your flexibility and willingness to lend a helping hand!

If you’re interested in volunteering for CCMF, please visit our Become a Volunteer page for more information. Volunteers must complete the registration form and pay a $125 refundable deposit for their ticket in advance. If, once you’ve reviewed our volunteer information page, you still have a question, please contact volunteers@ccmf.com.

These emails will be sent in chronological order based on who completed and submitted BOTH their volunteer application AND deposit. If you filled out the application, paid and filled out all of your documents, we will send you an email as soon as shift selection is available for you. Volunteer shifts will be released for selection closer to the event. Please check back for more information.

CCMF does not staff any bar positions with volunteers. However, we are looking to bring qualified individuals on to our team to help make CCMF an awesome experience. If you think you have what it takes, CLICK HERE to apply today!

We have PLENTY of shifts available to help you schedule your festival viewing experience accordingly! From pre- and post- festival shifts, which allow you to work your shifts outside the festival hours, to day & night shifts, as long as you sign up early, the possibilities are endless!

Parking will be available for volunteers on their scheduled days and will be communicated upon confirmation of your shift selection. Volunteers are responsible for their own transportation to and from the event. You must arrive 30 minutes before your shift, so please check sitemaps and the local area for parking options. Also, Uber will be operating during the festival weekend for your convenience and the shuttle will be operating before and after festival hours for volunteer convenience.

In exchange for becoming a CCMF Volunteer, you will receive a super cool t-shirt, a 4-day Volunteer Wristband (provides General Admission access to the festival), and an unforgettable experience! Volunteers may enjoy the festival at their leisure outside of their assigned work shifts.

Volunteer shifts for each position fill up on a first come, first serve basis. Shift selection is made available to volunteers in the order in which BOTH the application and deposit is submitted. Additional shifts may open up closer to the festival if/when someone cancels.

CCMF Golf Classic

No. You can buy a ticket to the after party as soon as the tickets go on sale. Stay tuned.

Parking & Transportation

CCMFer’s only need to purchase one pass per car. All CCMF’ers in that vehicle will be permitted to utilize the shuttles to and from the festival from our parking lot.

We recommend it. Parking and continuous shuttle service from the Myrtle Beach City Lot (Former Mall Lot)

Address: 2400 North Oak Street Myrtle Beach SC – Just Minutes from CCMF

If you purchase before May 1st, you will receive a window cling by mail via USPS. Parking passes purchased after May 1st must be picked up at Will Call before parking in the CCMF Parking Lot.

The parking lot is open on Thursday from 1 PM-midnight and Friday through Sunday from noon to midnight.

UBER will be up and running in Myrtle Beach the entire festival. Set up your UBER account and see how easy it is to get a ride!

Parking will be available for volunteers on their scheduled days and will be communicated upon confirmation of your shift selection. Volunteers are responsible for their own transportation to and from the event. You must arrive 30 minutes before your shift, so please check sitemaps and the local area for parking options. Also, Uber will be operating during the festival weekend for your convenience and the shuttle will be operating before and after festival hours for volunteer convenience.

Well, that all depends on how you plan to get to the festival. We have a number of excellent hotel partners which are in walking distance from the festival grounds (812 N Ocean Blvd, Myrtle Beach, SC, 29577).  So if you’re looking to walk, catch a taxi or Uber, etc., then you’re all good! If you’re going to need to park at the festival lot, then yes.

Parking passes are available here

 

Main Festival Site is located at 812 N Ocean Blvd, Myrtle Beach, SC, 29577

Box Office / Will Call is located inside the Ground Zero theatre building located at: 904 Chester Street, Myrtle Beach, SC 29577

The CCMF Parking Lot is located at the Myrtle Beach City Lot (former Mall Lot) and is located at 2400 North Oak Street, Myrtle Beach, SC 29577

We’ve worked closely with the city of Myrtle Beach to help ease the traffic flow and make it easier to get picked-up/dropped-off at the festival.

For the latest details for drivers and riders, please visit our Transportation page.

CCMF offers an accessible viewing area where seating is available on a first-come, first-served basis. Please note this area has limited capacity and is subject to the following guidelines:

  • one companion permitted per ADA guest
  • no standing, vaping, or smoking
  • seats cannot be saved or reserved

Please reference our festival map in the Official CCMF App for specific location details. For additional questions, email our team at info@ccmf.com.

Health & Safety

While having received the COVID-19 vaccination is not mandatory, it is strongly encouraged.

CCMF works closely with multiple health and safety officials each year to ensure our events are safe for our attendees. We will be continuing to monitor all health and safety concerns closely and will provide details about any additional measures closer to the event.

CCMF will be following SC state guidelines at the time of the event. At this time SC does not have a mask mandate.

On-Site Activities

CCMF accepts Apple Pay and Samsung Pay. Android Pay/Google Wallet is not slated to be enabled at this time.

Carolina Country Music Fest offers festival goers a number of different options for how they pay for things while they’re at the fest, including your wristbands! Don’t worry about bringing your cash or wallet with you to the festival’s site, your CCMF Band can act as your credit card for the whole event and every purchase will be a quick scan of the wrist. However, vendors will accept cash and credit card if you’d like.

All you need to do is visit our online registration website or install the “CCMF” mobile application to activate your CCMF Band and connect it to your credit card before you arrive onsite. Look for more details 3-4 weeks from the event date.

Once your credit card is connected to your CCMF Band, you can simply scan in with any vendors located throughout the site and your purchase will automatically be charged to your credit card. You can use your wristband to purchase food, drinks and CCMF merchandise.

You can use your wristband to pay for all your onsite expenses. You can also pay by credit card or cash.
Our cashless payment technology offers many benefits including:

  • Faster transaction times
  • Reduced wait time
  • Super convenient; no need to carry wallets and fumble through change/tokens
  • Safe and secure; no need to worry about getting your wallet lost or stolen
  • Overall, an enhanced guest experience!

Yes, see here for theme nights!

2024 Theme Nights Released!

All food, beer, and merchandise vendors on-site will accept purchases through your CCMF wristband. You can also pay by credit card or cash.

CCMF offers an accessible viewing area where seating is available on a first-come, first-served basis. Please note this area has limited capacity and is subject to the following guidelines:

  • one companion permitted per ADA guest
  • no standing, vaping, or smoking
  • seats cannot be saved or reserved

Please reference our festival map in the Official CCMF App for specific location details. For additional questions, email our team at info@ccmf.com.

Vendors

CCMF accepts Apple Pay and Samsung Pay. Android Pay/Google Wallet is not slated to be enabled at this time.

CCMF will be soliciting applications for interested food, art and merchandise vendors 120-90 days prior to the event. Notices will be sent to all who complete the vendor form.

GovX Military Discount Tickets

GovX program and who discounts apply to is set up by GovX. We did ask about nurses and they said the discount does apply to ER Nurses. For the record, we love you all! If you have any other questions, you can ask GovX directly at 1.888.468.5511. We hope this is helpful. See ya at the beach!

Details regarding the GovX discount program for CCMF 2025 will be announced in the coming weeks. However, for the best pricing on tickets, be sure to take advantage of early bird ticket pricing!

Thank you so much for your service to our great country! We will miss you at the festival and will be praying for your quick and safe return. Please email info@ccmf.com and we will be able to issue you a refund. We hope to see you next year and we hope you and your loved ones stay healthy and safe!

Carolina Country Music Fest has partnered with GovX to offer discount tickets to U.S. military, government agencies, police, fire, EMS and nurses. The discount is offered for all ticket types! CCMF thanks you for your service!

Please note: promo codes are not valid on Early Bird ticket pricing. Promo codes cannot be applied or credited to past purchases.

Payment Plans

To log into your Etix account and view your current payment status, please follow the steps below.

  1. Visit Etix linked HERE
  2. Select ‘Having Trouble Logging In’
  3. Enter the email address associated with your order under “First Time Logging in”
  4. You will receive an email with a temporary password.
  5. Once you are logged in, select “Choose Account” at the top right of the page.”

Hotels & Accommodations

Well, that all depends on how you plan to get to the festival. We have a number of excellent hotel partners which are in walking distance from the festival grounds (812 N Ocean Blvd, Myrtle Beach, SC, 29577).  So if you’re looking to walk, catch a taxi or Uber, etc., then you’re all good! If you’re going to need to park at the festival lot, then yes.

Parking passes are available here

 

Please see our Accommodations page for great deals from our hotel partners!

Lost and Found

You can replace your broken wristband at Will Call for a $10 fee, subject to verification. Please bring your ID and the broken wristband with you to Will Call to obtain your replacement.

Please note: lost wristbands can only be replaced subject to verification.

Please check with the bars & vendors around the area that you think you lost the item. Please check the closest customer service station and/or Will Call to see if your lost item was turned in (see festival map on the App for customer service station and Will Call locations). Lost items are turned in regularly and so it may be necessary to check back in more than once. All turned in items that are not claimed are taken to Will Call at the end of each night, so please check in at Will Call the following morning.

CCMF App

Stay tuned for updates on the CCMF 2025 app!

The artist schedule will be released once the full lineup is announced. Stay tuned to our social media to be the first to hear announcements regarding our final lineup and schedule!

Line Up

The artist schedule will be released once the full lineup is announced. Stay tuned to our social media to be the first to hear announcements regarding our final lineup and schedule!

CCMF 2025 lineup will be announced over the coming weeks. Please check back and be sure to sign up for our newsletter and connect with us on social media to get the latest news and announcements!