FAQs

Tickets & Wristbands

Yes, re-entry is allowed each day. You can come and go as many times as you like throughout the weekend, but you must scan out at the Exit gate each time you leave with your CCMF wristband.

Like many major festivals, CCMF uses a tiered pricing system. As one ticket tier sells out, the system automatically moves to the next available tier.
When someone adds tickets to their cart, those tickets are temporarily “held.” If they don’t complete their purchase, those tickets are then released back into the system. This means it’s possible to purchase tickets at a lower price point, even if the general price has already moved to the next tier!

For current ticket pricing and availability, click here.

Entry to the McDonald’s Thursday Night Kick-Off Concert is included in all 4-Day GAMSVIP, and Super VIP ticket purchases.

 

Yes! If you are a Myrtle Beach local, you can purchase a discounted General Admission ticket for the Thursday Night Kick-Off Concert. These tickets are available while supplies last and must be purchased in person at The Bowery or RipTydz.

We do not offer single day tickets at this time. Sign up for e-news so you never miss an announcement!

Kids 10 and under are free when accompanied by a parent or guardian with a wristband! This applies to all ticket types. All children 11 and older will need their own wristband to enter the festival and must be accompanied by an adult.

You can purchase tickets right here.

All tickets are non-refundable. Please note: CCMF and Etix can not authenticate or verify tickets purchased through any third-party ticketing platform (VividSeats, SeatGeek, Ticketmaster, etc.).

CCMF can only verify tickets purchased through our official ticketing partner, Etix, and we do not have access to orders or information for tickets sold on third-party platforms. If you purchased through a site like Ticketmaster or Vividseats, we encourage you to contact their support team directly. They will be the best resource to help you obtain the necessary order details and coordinate with the original purchaser to receive your physical wristbands. To ensure the best experience, you must register your wristband when you receive it. This identifies you as the authorized user, allowing our team to assist you directly with any on-site needs without the original purchaser being present.

Entry to the McDonald’s Thursday Night Kick-Off Concert is included in all 4-Day GA, MSVIP, and Super VIP ticket purchases.

CCMF offers payment plan options, subject to ticket availability. For more information, CLICK HERE.

To pick up your wristband at Will Call, please bring a valid photo ID that matches the name on the Etix order, along with your Etix order number or confirmation email. If you aren’t the original purchaser, you’ll just need a copy (or a clear photo on your phone) of their photo ID and the Etix confirmation number to receive your wristbands.

Wristbands will begin shipping in waves approximately 3-4 weeks before the event. You will receive an email with your tracking information once your order has shipped!

Please email us at info@ccmf.com if you do not receive your wristbands 7 days before the festival. If your wristbands do not arrive by mail as expected, you can pick up replacements at Will Call.

Tickets are non-transferable, meaning the name on the order cannot be officially changed in our system. If you choose to give your tickets to someone else, you are responsible for getting the necessary order details and wristband(s) to the new recipient. Please be sure to coordinate this directly with them! Wristbands will begin shipping in May.

Yes, subject to availability! Please email info@ccmf.com to inquire about upgrading your ticket(s).

You can check the status of your payment plan anytime by logging into your Etix account!

If it’s your first time logging in, follow these quick steps:

1. Visit the Etix Login Page and select “Having Trouble Logging In.”
2. Under the “First time logging in?” section, enter the email address used for your order and click “Send Password.”
3. Check your email for a temporary password* to get started.
4. Once logged in, you can view all of your payment plan information under “My Invoices”.

*Quick Tip: Your temporary password will expire 10 minutes after it is sent. We recommend logging in right away and updating your password to something more personal once you’re in your account!

You can update your order information anytime by logging into the CCMF Etix Account Manager! If it’s your first time logging in, follow these quick steps:

1. Visit the login page and select “Having Trouble Logging In.”

2. Under the “First time logging in?” section, enter the email address used for your order and click “Send Password.”

3. Check your email for a temporary password to get started.

– Note: This password expires in 10 minutes, so we recommend logging in immediately and updating it to something personal!

Once logged in, click the “Account” dropdown at the top right and select the information you wish to update.

Crucial Step: Scroll down and click SAVE to complete your changes!

Note: All shipping address changes must be completed by May 1st.

If your wristband is too tight and you are uncomfortable, you can remove it and bring the wristband to Will Call to purchase a replacement, subject to verification. To obtain your replacement, please bring: – The removed/cut wristband. – A photo ID that matches the name on the Etix order.

Please note: Wristbands must be in your possession to be replaced. Lost wristbands cannot be replaced.

Wristbands are non-transferable and can not be shared. Once the wristband is secured on your wrist, it is assigned to you and must remain on your wrist for the entire event. Wristbands cannot be shared between attendees at any point during the festival.

Please avoid tampering with your wristband; doing so may affect its ability to scan properly and prevent you from entering the festival.

You can link a credit or debit card to your wristband to pay for food, drinks, and merch with a simple scan of your wrist!

Once you receive your wristband, you can set this up through the CCMF Wristband Registration page on the website or in the CCMF app. You’ll need to:
1. Enter the unique code on the back of your wristband.
2. Link your preferred credit or debit card.
3. Create a secure PIN.

Once on-site, just scan your wristband at any vendor and enter your PIN to complete your purchase. It’s fast, secure, and means less time in line!

Don’t forget your ID! While your wristband handles the payment, you will still need a valid photo ID to purchase alcohol or pick up items at Will Call.

McDonald’s® Thursday Night Kick-Off Concert

Entry to the McDonald’s Thursday Night Kick-Off Concert is included in all 4-Day GAMSVIP, and Super VIP ticket purchases.

 

Entry to the McDonald’s Thursday Night Kick-Off Concert is included in all 4-Day GA, MSVIP, and Super VIP ticket purchases.

The gates for the McDonald’s® Thursday Night Kick-Off Concert will open at 3 pm.

Lost and Found

You can stop by any of our Customer Service stations or Will Call for Lost & Found (check the map in the CCMF app to find the one closest to you). Whether you lost an item or found something to turn in, our team is ready to help get things back where they belong.

You can replace your broken wristband at Will Call for a fee, subject to verification. Please bring your ID and the broken wristband with you to Will Call to obtain your replacement.

Please note: lost wristbands can only be replaced subject to verification.

Parking & Transportation

Rideshare users should plan to be dropped off and picked up along 9th Avenue North, between Broadway Street and Kings Highway.

Please use the following address as your destination:
506 9th Ave N, Myrtle Beach, SC 29577

Main Festival Site is located at 812 N Ocean Blvd, Myrtle Beach, SC, 29577

Box Office / Will Call is located inside Ground Zero, which is located at 904 Chester Street, Myrtle Beach, SC 29577.

CCMF Parking is located at 2400 North Oak Street, Myrtle Beach, SC 29577 (the former Myrtle Beach Mall lot).

 

CCMF offers an accessible viewing area where seating is available on a first-come, first-served basis. We strongly suggest arriving early to secure your spot. Please keep in mind that this area has limited capacity and is subject to a few guidelines to ensure everyone has a great experience:
  • one ticketed companion per patron with accessible needs
  • no standing, vaping, or smoking
  • seats cannot be reserved
For specific location details, please reference our festival map in the Official CCMF App, and for any additional questions, our team is happy to help at info@ccmf.com

CCMF Parking is located at 2400 North Oak Street (the former Myrtle Beach Mall lot). Parking passes include shuttle service to and from the festival and can be purchased HERE.
CCMF Parking + Shuttle Hours:
Thursday: 2:00 PM – Midnight 
– Friday – Sunday: 12:00 PM – Midnight
Shuttle drop-off and pick-up is at the corner of 9th Ave N & Chester St, conveniently located near both the GA and VIP gates.

Yes, volunteers will receive a CCMF parking pass. This pass is valid at the official CCMF parking lot for all days the lot is open.

What You Can Bring

CCMF has a clear bag policy to provide everyone with a safer festival experience and to decrease the time it takes to get into the show. Details about our clear bag policy and what is permitted can be reviewed on the official Festival Rules & Policies page.

No professional photography equipment or audio/video recording equipment will be allowed into the fest. Only cameras without detachable lenses and that are smaller than a shirt pocket will be allowed into the venue.

No, please leave your pets at home. Only service animals will be allowed into the festival.

What You Can Bring:

  • Phones
  • Empty reusable water bottles (NO glass)
  • Non-aerosol sunscreen
  • Approved bags (Click Here for Clear Bag Policy)
  • Blankets (for the safety of all attendees, blankets must be picked up by 4 PM)
  • Lip balm
  • Cameras (basic point and shoot consumer-grade cameras) without detachable lenses
  • Earplugs
  • Eye drops / Contact lens solution
  • Fest flags without metal or wooden poles
  • Gum / Mints
  • Single-use and mid-sized vapes (no liquid refills)
  • Hand sanitizer
  • Strollers (for infants and toddlers ONLY)
  • Breast pumps

Leave in Your Car or at Home:

  • Air horns
  • Aerosol containers, including sunscreen and personal beauty products
  • Bags that do not meet CCMF’s clear bag policy
  • Bicycles
  • Caution tape / Rope
  • Chains / Chain wallets
  • Chairs or seating of any kind
  • Coolers
  • Drones / Remote control vehicles or toys
  • Illegal drugs and drug paraphernalia
  • Outside food, alcohol, or drinks (including unopened water bottles)
  • Flashlights
  • Gimbals / Selfie sticks / Tripods
  • Glass containers
  • Hula hoops
  • Hydration packs / Backpacks
  • Laser pointers
  • LED products / Glow sticks
  • Massagers
  • Musical instruments
  • Personal vehicles – bicycles, scooters, electric scooters, skateboards, hoverboards, segways, golf carts, self-balanced wheels, horses, etc. (Personal mobility devices permitted for guests with accessible needs ONLY)
  • Pets or animals (Only service animals will be allowed into the fest)
  • Professional cameras (Defined as having a detachable lens)
  • Promotional items / Unauthorized solicitations / Vendors (Including flyers, samples, giveaways)
  • Sleeping bags
  • Sling shots
  • Stuffed animals
  • Tents / Tarps
  • Totems
  • Items that resemble realistic firearms or weapons (toy guns, water guns, Ner guns, toy swords, etc.)
  • Umbrellas
  • Vape liquid refills
  • Video cameras
  • Wagons / Wheeled carts
  • Walkie talkies
  • Weapons (Guns, ammo, pocket knives, tasers, pepper spray, etc., including off-duty law enforcement or concealed carry permits)
  • Any items deemed inappropriate by festival security

*ALLOWED/PROHIBITED ITEMS ARE SUBJECT TO CHANGE

CCMF and security personnel at the entrances reserve the right to make the final determination on allowed and non-allowed items

GovX Military Discount Tickets

Yes! CCMF has partnered with GOVX to offer discounted tickets to U.S. military, government agencies, police, fire, EMS, and nurses. This discount can be applied to all 4-day tickets, including payment plans. CCMF thanks you for your service! See if you’re eligible and receive your GOVX discount by creating a free account on the GOVX website. For additional information about GOVX and to learn more about who qualifies to be a member, visit GOVX here.

Please note: promo codes are not valid on Early Bird ticket pricing. Promo codes cannot be applied or credited to past purchases.

Volunteering

In exchange for becoming a CCMF Volunteer, you will receive a super cool t-shirt, a 4-day Volunteer Wristband (provides General Admission access to the festival), and an unforgettable experience! Volunteers may enjoy the festival at their leisure outside of their assigned work shifts.

Everything’s better with your BFF! Volunteers are able to select their shift preferences in the order in which deposits are received. In order to receive the same (or similar) shift selections as your BFF, we suggest you both pay your deposits on the same day. We cannot guarantee what shift assignments will be available to share with your friends, so sign up early because we want you and your BFF to have fun!

We have PLENTY of shifts available to help you schedule your festival viewing experience accordingly! From pre- and post- festival shifts, which allow you to work your shifts outside the festival hours, to day & night shifts, as long as you sign up early, the possibilities are endless!

There will be a window of opportunity for volunteers to cancel and receive a refund of their deposit. Additional information and cutoff dates are provided on our volunteer information page.

These emails will be sent in chronological order based on who completed and submitted BOTH their volunteer application AND deposit. If you filled out the application, paid and filled out all of your documents, we will send you an email as soon as shift selection is available for you. Volunteer shifts will be released for selection closer to the event. Please check back for more information.

CCMF does not staff any bar positions with volunteers. However, we are looking to bring qualified individuals on to our team to help make CCMF an awesome experience. If you think you have what it takes, CLICK HERE to apply today!

There are no guarantees of volunteer shifts. If you have special skills that would make you a better fit for a certain position, please note that on the application. Shift selection is released to volunteers in a first come, first serve basis, in the order in which BOTH the volunteer application and deposit is submitted. We appreciate your flexibility and willingness to lend a helping hand!

Volunteer shifts for each position fill up on a first come, first serve basis. Shift selection is made available to volunteers in the order in which BOTH the application and deposit is submitted. Additional shifts may open up closer to the festival if/when someone cancels.

Yes, volunteers will receive a CCMF parking pass. This pass is valid at the official CCMF parking lot for all days the lot is open.

We appreciate the offer, but unfortunately, we can only accept volunteers who can commit to working at least 16 hours (two 8-hour shifts).

If you’re interested in volunteering for CCMF, please visit our Become a Volunteer page for more information. Volunteers must complete the registration form and pay a $125 refundable deposit for their ticket in advance. If, once you’ve reviewed our volunteer information page, you still have a question, please contact volunteers@ccmf.com.

Hotels & Accommodations

Please see our Accommodations page for great deals from our hotel partners!

Photos

Meet and Greet photos taken by CCMF will be posted approximately 7-10 days after the fest on Facebook.

No professional photography equipment or audio/video recording equipment will be allowed into the fest. Only cameras without detachable lenses and that are smaller than a shirt pocket will be allowed into the venue.

CCMF App

The artist schedule will be released once the full lineup is announced. Stay tuned to our social media to be the first to hear announcements regarding our final lineup and schedule!

Line Up

The artist schedule will be released once the full lineup is announced. Stay tuned to our social media to be the first to hear announcements regarding our final lineup and schedule!

Payment Plans

You can check the status of your payment plan anytime by logging into your Etix account!

If it’s your first time logging in, follow these quick steps:

1. Visit the Etix Login Page and select “Having Trouble Logging In.”
2. Under the “First time logging in?” section, enter the email address used for your order and click “Send Password.”
3. Check your email for a temporary password* to get started.
4. Once logged in, you can view all of your payment plan information under “My Invoices”.

*Quick Tip: Your temporary password will expire 10 minutes after it is sent. We recommend logging in right away and updating your password to something more personal once you’re in your account!

On-Site Activities

CCMF accepts Apple Pay and Samsung Pay. Android Pay/Google Wallet is not slated to be enabled at this time.

You can link a credit or debit card to your wristband to pay for food, drinks, and merch with a simple scan of your wrist!

Once you receive your wristband, you can set this up through the CCMF Wristband Registration page on the website or in the CCMF app. You’ll need to:
1. Enter the unique code on the back of your wristband.
2. Link your preferred credit or debit card.
3. Create a secure PIN.

Once on-site, just scan your wristband at any vendor and enter your PIN to complete your purchase. It’s fast, secure, and means less time in line!

Don’t forget your ID! While your wristband handles the payment, you will still need a valid photo ID to purchase alcohol or pick up items at Will Call.

CCMF offers an accessible viewing area where seating is available on a first-come, first-served basis. We strongly suggest arriving early to secure your spot. Please keep in mind that this area has limited capacity and is subject to a few guidelines to ensure everyone has a great experience:
  • one ticketed companion per patron with accessible needs
  • no standing, vaping, or smoking
  • seats cannot be reserved
For specific location details, please reference our festival map in the Official CCMF App, and for any additional questions, our team is happy to help at info@ccmf.com

Vendors

CCMF accepts Apple Pay and Samsung Pay. Android Pay/Google Wallet is not slated to be enabled at this time.

CCMF will be soliciting applications for interested food, art and merchandise vendors 120-90 days prior to the event. Notices will be sent to all who complete the vendor form.

CCMF Golf Classic

No. You can buy a ticket to the after party as soon as the tickets go on sale. Stay tuned.