June 4-7, 2020Myrtle Beach, SC

WHERE IS MY WRISTBAND?


Hold on to your britches! We know you want that blinging arm candy now. Same, here! If you bought your tickets by May 19 at 11:59 pm, 2019, your wristbands will be shipped direct to your house or address you left on file when you bought your tickets. CCMF ships the bands to your house […]

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How do I get tickets for the McDonald’s® Thursday Night Kick-Off Concert Powered by MyrtleBeach.com?


Entry to the McDonald’s Thursday Night Kick-Off Concert Powered by MyrtleBeach.com is included in all 4-Day GA, VIP, Super VIP and Ultimate CCMF Experience ticket purchases. 3-Day General Admission tickets purchased prior to 11:59PM EST on February 1, 2019 will also include tickets to Thursday night. Tickets purchased after the cutoff do not include Thursday night tickets. If you need tickets […]

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Are McDonald’s® Thursday Night Kick-Off Concert Powered by MyrtleBeach.com tickets included in the General Admission and VIP Tickets?


Entry to the McDonald’s Thursday Night Kick-Off Concert Powered by MyrtleBeach.com is included in all 4-Day GA,  VIP, Super VIP and Ultimate CCMF Experience ticket purchases. 3-Day General Admission tickets purchased prior to 11:59PM EST on February 1, 2019 will also include tickets to Thursday night. Tickets purchased after the cutoff do not include Thursday night tickets. If you need […]

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What is the link I need to use for an Affirm Payment Plan?


This year, there is no separate payment plan link. All ticket purchasing options are handled through the main ticketing link. Select Affirm as your payment method at checkout. Provide some basic information and get a real-time credit decision. If approved, you can split your purchase into 3 or 6 monthly payments (rates from 10-30% APR).* […]

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How do I take advantage of an Affirm Payment Plan?


Select Affirm as your payment method at checkout. Provide some basic information and get a real-time credit decision. If approved, you can split your purchase into 3 or 6 monthly payments (rates from 10-30% APR).* Get your tickets right away and make your monthly payments using a debit card or bank transfer at www.affirm.com/pay, or […]

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How do I delete my information from my wristband?


If you’re looking to delete the information you registered to your wristbands (debit/credit cards & additional personal information), please  contact Best Ring directly at support@bestringpos.com along with the number on the back of your wristband.

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What do I need to bring with me to will call to claim my wristbands?


In order to exchange your ticket for a wristband at will-call box office, you will need to have everyone in your group present. A valid ID and the credit card used to purchase the ticket must be presented to pick up your wristbands. If you are not the original purchaser, you must provide a copy […]

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What kinds of bags can I bring into CCMF?


Carolina Country Music Fest has revised its bag policy to provide everyone with a safer festival experience, as well as to decrease the time it takes to get into the show. Details about our bag policy, and want kinds of bags are okay, can be reviewed on the official Festival Rules & Policies page.

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When will the CCMF App be updated for this year’s fest?


We always do our best to get you guys a top-notch app prior to the event, and we’re super excited with what we’ve got in store for you this year! If you’re still seeing last year’s event, then we’re still working on this year’s app. However, if you have the current CCMF app on your […]

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Can I cancel once I’ve applied to volunteer?


If you need to cancel, be sure to cancel your application via email to volunteers@ccmf.com by May 15, 2019. Due to the overwhelming number of applicants, volunteers that give written notice of their cancellation after May 15, 2019 will forfeit their deposit. No exceptions will be made.

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How can I assure that I get my preferred volunteer shifts?


There are no guarantees of volunteer shifts. If you have special skills that would make you a better fit for a certain position, please note that on the application. Shift selection is released to volunteers in a first come, first serve basis, in the order in which BOTH the volunteer application and deposit is submitted. […]

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Where will I be working? Can I choose where I will be placed?


Volunteer shifts for each position fill up on a first come, first serve basis. Shift selection is made available to volunteers in the order in which BOTH the application and deposit is submitted. Additional shifts may open up closer to the festival if/when someone cancels.

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Does GovX (Military) include nurses?


GovX program and who discounts apply to is set up by GovX. We did ask about nurses and they said the discount does apply to ER Nurses. For the record, we love you all! If you have any other questions, you can ask GovX directly at 1.888.468.5511. We hope this is helpful. See ya at the […]

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What if I’m deployed?


First, thank you for your service to our country. If you purchase tickets through GovX and you are deployed, please reach out to us at info@ccmf.com. We do not ordinarily offer refunds but under this circumstance and a case by case basis, we will help you out. Stay safe and come see us when you […]

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What is the GovX discount?


Carolina Country Music Fest has partnered with GovX to offer discount tickets to U.S. military, government agencies, police, fire and EMS. The discount is offered for all ticket types! CCMF thanks you for your service! You can purchase here.

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If I volunteer, how much of the festival will I get to enjoy?


We have PLENTY of shifts available to help you schedule your festival viewing experience accordingly! From pre- and post- festival shifts, which allow you to work your shifts outside the festival hours, to day & night shifts, as long as you sign up early, the possibilities are endless!

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Do I need to upload money to my CCMF wristband this year?


Nope! You can pay by cash, credit or your wristband. If you want to use your wristband to pay for all your on-site purchases, you just register it with your credit card. It will only charge your card for purchases you make on site. It’s just like carrying your credit card around, but on your […]

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What happens if I lose or break a wristband?


Not a problem. We’ll get you fixed right up at Will Call (also known as Ground Zero). There is a $10 fee to replace the wristband. Please bring your ID and the damaged wristband (if available) with you to claim your replacement wristband.

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Do I have to register my wristband in order to enter the event?


Yes, you do. It’s super simple. Just visit http://CCMF.com/Wristbands once your bands arrive in the mail (which should arrive at least 7 days prior to the event). CCMF accepts cash, credit or you can hook your credit card up to your RFID wristband. Your credit card is only charged when you purchases something with your […]

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How do I apply to be a vendor?


CCMF will be soliciting applications for interested food, art and merchandise vendors 120-90 days prior to the event. Notices will be sent to all who complete the vendor form.

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How does cashless benefit me?


You can use your wristband to pay for all your onsite expenses. You can also pay by credit card or cash. Our cashless payment technology offers many benefits including: Faster transaction times Reduced wait time Super convenient; no need to carry wallets and fumble through change/tokens Safe and secure; no need to worry about getting […]

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How do I put my wristband on correctly?


IMPORTANT: WAIT UNTIL THE DAY OF THE EVENT TO PUT IT ON! STEP 1: Grab your registered wristband. Place it on your RIGHT wrist. DO NOT tighten yet. STEP 2: Place only two fingers between the band and your wrist. Ask your event buddy to help you tighten the wristband to a comfortable position. STEP […]

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How do I use my CCMF wristband for onsite festival purchases?


Carolina Country Music Fest offers festival goers a number of different options for how they pay for things while they’re at the fest, including your wristbands! Don’t worry about bringing your cash or wallet with you to the festival’s site, your CCMF Band can act as your credit card for the whole event and every […]

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Can I work with my friend while volunteering?


Everything’s better with your BFF! Volunteers are able to select their shift preferences in the order in which deposits are received. In order to receive the same (or similar) shift selections as your BFF, we suggest you both pay your deposits on the same day. We cannot guarantee what shift assignments will be available to […]

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What do I get if I volunteer?


In exchange for becoming a CCMF Volunteer, you will receive a super cool t-shirt, a 4-day Volunteer Wristband (provides General Admission access to the festival), and an unforgettable experience! Volunteers may enjoy the festival at their leisure outside of their assigned work shifts.

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How do I apply to volunteer?


The volunteer registration ends May 15, 2019. After this date, volunteer applications will no longer be accepted. Volunteers must complete the registration form and pay both a nonrefundable application fee of $15 and a $80 refundable deposit for their ticket in advance. To apply to join our volunteer team, click here.

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What addresses can I Google for the Festival?


Main Festival Site is located at 812 N Ocean Blvd, Myrtle Beach, SC, 29577. Box Office / Will Call is located inside the Ground Zero theatre building located at: 904 Chester Street, Myrtle Beach, SC 29577. The CCMF Parking Lot is located at the Myrtle Beach City Lot (former Mall Lot) and is located at […]

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Are kids welcome?


All ages are welcome. All children 11 and older need to have a ticket to enter the festival site and must be accompanied by an adult. Kids 10 and under are free, when accompanied by a parent or guardian.

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What is allowed to be brought into the festival?


You are allowed to bring in the following: Phones Sunscreen Blankets Approved Bags (Click Here for Details) Festival Flags without metal or wooden poles Please leave the following at home or in your car: Fireworks Explosives of Any Kind Weapons or Firearms of Any Kind Bladder Style Backpacks Bota Bags Drugs Drug Paraphernalia Outside Food, […]

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Can I bring my own camera to the festival?


CCMF definitely encourages you to take pictures with your friends and family at the event and share the great time you’re having! However, because of our contracts with the performers, professional recording equipment (photography, video, and/or sound) will not be allowed on premise without proper media credentials. If you have any questions regarding your equipment, please contact […]

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Where can I find the Meet & Greet Photos?


Meet and Greet photos taken by CCMF will be posted by CCMF at this link: https://carolinacountrymusicfest.com/galleries/photos/ Sometimes the artist’s manager wants to take their own photos and the photos would then be available on that artist’s website. Before you came to the Meet and Greet, you should have received instructions on where to find your images. […]

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Can I buy a single day ticket?


Only 3-day festival passes for general admission, VIP and Super VIP are available for sale. Tickets can be purchased here, but don’t wait, it’s only a matter of time until we’re sold out!

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Do locals get a discount on a 3 day pass?


No, local discounts are for the Thursday Night Kick Off Concert only. No discount is available to locals for any other ticket type. However, qualified military and government personnel can purchase discounted GA through GovX while supplies last. Click here for more details.

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I still have questions/issues with my wristbands.


If you have questions before the festival, please e-mail info@ccmf.com. If you have questions on-site at the festival, please speak with a representative at Customer Care or a Top-Up Station. Not sure how to make your first purchase? No worries – go to any vendor stand and a staff member will help you make your […]

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Is there a payment plan for tickets?


We heard you guys and we’re thrilled to announce that payment plans are BACK for a limited time – now through April 30th! Even better, you now have TWO great ways to split out your payments. You now have TWO DIFFERENT options on how you want to spread out your payments past April 30. See option 2 below. […]

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Is parking available for volunteers?


Parking will be available for volunteers on their scheduled days and will be communicated upon confirmation of your shift selection. Volunteers are responsible for their own transportation to and from the event. You must arrive 30 minutes before your shift, so please check sitemaps and the local area for parking options. Also, Uber will be […]

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Do I need to buy a Parking Pass?


We recommend it. Parking and continuous shuttle service from the Myrtle Beach City Lot (Former Mall Lot) Address: 2400 North Oak Street Myrtle Beach SC – Just Minutes from CCMF Please print your parking pass at home; you will be scanned in each day. The parking lot is open on Thursday from 5-midnight and Friday […]

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Will the festival be ADA compliant?


Yes. The CCMF site is ADA compliant. The site map will denote entrances and exits and other useful information. Service animals will be allowed on the festival ground. If you have any questions or concerns, email info@ccmf.com

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I’m staying at a hotel – do I still need to buy a Parking Pass?


Well, that all depends on how you plan to get to the festival. We have a number of excellent hotel partners which are in walking distance from the festival grounds (812 N Ocean Blvd, Myrtle Beach, SC, 29577).  So if you’re looking to walk, catch a taxi or Uber, etc., then you’re all good! If […]

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When can the paper tickets be exchanged for wristbands?


If you purchased your ticket after the wristband cut off date shipment, you will receive a PDF ticket via email. Paper tickets can be exchanged for wristbands when the CCMF Box Office Opens at Ground Zero. Will Call opens the week of the festival. Tickets cannot be exchanged before that time.   The Box Office […]

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