All tickets are non-refundable. CCMF and Etix are not permitting ticket transfers or resales at this time. If you choose to give your tickets to someone else, you are responsible for giving the wristband(s) to the new recipient. We cannot make name or shipping changes to your order. Wristbands will be shipped in May of 2024.
CCMF and Etix can not authenticate or verify tickets purchased through any third party ticketing platform (StubHub, VividSeats, SeatGeek, Ticketmaster, etc.).
If you can't find the question you're looking for, visit our general inquiries section and ask your question there. We look forward to assisting you and answering your question!How do I get my wristband(s) if I am buying from a third-party site? (Ticketmaster, Stubhub, etc.)