Please direct all questions pertaining to your ticket purchase to our team at info@ccmf.com. If you’re contacting us about an existing purchase, please include the order number and the email you used to purchase to expedite resolving your issue.
If you purchased your tickets as part of a hotel or travel package, please direct all questions regarding your order to those relevant parties.
PLEASE NOTE: In order to exchange your ticket for a wristband at will-call box office, you will need to have everyone in your group present. A valid ID and the credit card used to purchase the ticket must be presented to pick up your wristbands. If you are not the original purchaser, you must provide a copy of the original purchaser’s ID, order confirmation, and credit card used to purchase (with last 4 digits visible) for wristband pickup. No exceptions.
For additional questions, email info@ccmf.com.
