FAQs

If your wristband is too tight and you are uncomfortable, you can remove it and bring the wristband to Will Call to purchase a replacement, subject to verification. To obtain your replacement, please bring:

• The removed/cut wristband.
•  A photo ID that matches the name on the Etix order.

Please note: Wristbands must be in your possession to be replaced. Lost wristbands cannot be replaced.