FAQs

How can I check the status of my payment plan?

You can check the status of your payment plan anytime by logging into your Etix account!

If it’s your first time logging in, follow these quick steps:

1. Visit the Etix Login Page and select “Having Trouble Logging In.”
2. Under the “First time logging in?” section, enter the email address used for your order and click “Send Password.”
3. Check your email for a temporary password* to get started.
4. Once logged in, you can view all of your payment plan information under “My Invoices”.

*Quick Tip: Your temporary password will expire 10 minutes after it is sent. We recommend logging in right away and updating your password to something more personal once you’re in your account!